The Boathouse | Restaurant | Wedding Venue | Pub | Accommodation — Restaurant in Great Yarmouth

A Dreamlike Wedding Experience at The Boathouse in Ormesby with Belinda and her Exceptional Team!

I am overjoyed to share my heartfelt 5-star review for Belinda and her remarkable team at The Boathouse in Ormesby. Our wedding day was an enchanting fairy tale, and it wouldn't have been possible without their unwavering dedication and exceptional service. Here are our main reasons for why:

💖 A Wedding Wonderland: From the moment we stepped into The Boathouse, we were transported into a wedding wonderland. Belinda's exquisite taste in décor and attention to detail was evident in every corner, creating an atmosphere of magic and romance.

🌅 Breathtaking Venue: The Boathouse's location by the water added an ethereal touch to our wedding. The stunning views and serene surroundings set the perfect backdrop for our vows, making the entire day feel like a dream come true.

👰🤵 Seamless Planning: Belinda and her team are true professionals who excel in wedding planning. Their organisation and meticulous planning ensured that every aspect of our day ran smoothly, allowing us to relax and savor every moment. Belinda was alwats prompt at responsing and ensured we were happy.

🍴 Culinary Delights: The culinary experience curated by The Boathouse was a feast for the senses. The dishes were not only visually appealing but also a delight to the taste buds. Our guests are still raving about the delectable menu.

📜 Personalised Touch: Belinda took the time to understand our vision and preferences, and her team went above and beyond to enusre our guests and us had everything we needed. The schedule fit around us as a couple and there was nothing we would change. Belinda was so invested in our day being everything we wanted it to be. From the fleixbility of our seating arrangement to allowing us early access so my wife qand I could sit up together, everything reflected our unique love story.

🎶 Magical Ambiance: The ambiance created by Belinda and her team was nothing short of magical. The whole day ran smoothly. Her team perfectly orchestrated timings to create an unforgettable experience for us and our guests. We didnt have to worry about a thing. Even the next day, our belongs were neatly polaced for us to take away.

💬 Attentive and Supportive: Throughout the entire planning process, Belinda was attentive, patient, and incredibly supportive. Her team's warm and friendly demeanor made us feel like we were part of a close-knit family, ensuring that we felt cared for on our special day.

🎉 Effortless Joy: Thanks to Belinda and her team, our wedding day was filled with effortless joy. They took care of all the logistics and behind-the-scenes work, allowing us to fully immerse ourselves in the celebration and create everlasting memories.

🌠 Forever Grateful: Our hearts are overflowing with gratitude for Belinda and The Boathouse team. Their dedication, passion, and commitment to making our day extraordinary shines through in every aspect. Our wedding was beyond our wildest dreams, and we owe it all to them.

If you're seeking a wedding experience that transcends imagination, Belinda and her team at The Boathouse in Ormesby are the ones to trust. Their expertise and love for what they do will make your wedding day an unforgettable journey into happiness. Thank you, Belinda, for making our dreams a...

A note for fellow dog owners.

I’m sad to be writing this review, having been regular customers at The Boat House for the past few years and have (for the most part) enjoyed the experience. But I think it’s fair to let others know. Unless you can be sure that your dog will be impeccably behaved at ALL times, this may not be the best place to visit. Yesterday we visited with our 7 month old dog, having visited previously without issue with the same dog and before that with our elderly dog. On this occasion our dog was intermittently yelping, which hasn’t happened before. I note that I am overly sensitive to noise and therefore if I had thought that the noise was excessive I would have left immediately. But given that we were surrounded by very noisy children and lots of chatter I didn’t feel it was an issue. Being responsible and experienced dog owners we had bought toys and treats and were very clearly interacting with our dog when necessary. In fact, one lovely member of staff came over to our table just to remark on how well behaved our young dog was! So you can imagine my shock when couple of minutes (if that) after our food arrived we were advised by another member of staff that multiple people had complained. It’s worth noting that it was very odd that we were not advised before the food arrived, if indeed there had been ‘numerous complaints’ up to that point. We were mortified and immediately took our dog outside, leaving our food untouched. We were advised that the only option was to leave our dog in the car. Which , during summer, wasn’t a safe option (or anytime of the year in my opinion), I think most dog owners would agree. On respectfully and calmly responding to the front of house/duty manager (?) i was met with rudeness, he seemed to want to provoke an argument because I would not agree to leave my dog in the car. I did not rise to it and mentioned on several occasions that although I understood that they were in a difficult position, we were not the only noisy ones! The only safe option available to us was to leave. Initially we were asked to pay for the food, but eventually it was agreed that only the drinks should be billed for; which I think was fair. The most upsetting part was that we were made to feel like second class people in front of other customers, it was all very embarrassing. Perhaps dogs are expected to be completely silent in this establishment. Or perhaps we were unlucky on this occasion; the customers may have been particularly judgemental yesterday. Although the people sat directly next to us made a point of letting us know the complaints weren’t from them and that they were shocked about the situation also. I have previously recommended The Boat House to lots of fellow dog owners and family and friends visiting the area, I will no longer do that. We may return in the distant future, as on the whole the staff are lovely, food is good, and of course, the location is stunning. But last night left such a bad taste that for now, sadly, we won’t be back. We will stick to true dog friendly establishments, which thankfully in Norfolk there are plenty to...

We have been visiting the boathouse for a couple of years, previously with our elderly dog and more recently with our 7 month dog. Up until today we haven’t had any issues. On this occasion our young dog was yelping intermittently, but not to the point that I was concerned for other customers, it was frustrating for us as I am quite sensitive and wouldn’t want to annoy other customers. So we brought treats and toys and were very clearly doing our best to keep from yelping. Which I note again, wasn’t to the point that I thought it would inconvenience anyone else (given that we were surrounded by noisy children at the time) and had it been at that point I would have taken her out immediately. Minutes after receiving our meal we were advised that complaints had been made and asked if could we leave our dog in the car. Which, like most responsible dog owners, we wouldn’t consider doing during the summer months (personally I would do it any time of the year). So feeling absolutely mortified we took her out immediately and decided that we had no option but to leave. I decided rather than just leaving I would go back in and advise the staff. At this point I spoke with the person on duty and found their attitude to be rude. I made it clear that I understood their situation but given that we had been before many times and had no issues, and that we were trying our best and we couldn’t have predicted the situation, we had no other option but to leave. I was made to feel that I was in the wrong for not leaving our dog in the car and I found some of his comments to be aggressive, which was unnecessary. Initially we were asked to pay for the food, which was untouched (perhaps they should have spoken to us before delivering the meal, if indeed “numerous complaints” had been made they would have had the time to do so). In the end it was agreed that only drinks would be charged for, which was fair. |So this is a warning for other dog owners. Unless your dog is impeccably behaved at all times , it may be worth trying somewhere else. Or perhaps we were unlucky with particularly judgemental customers that day. Either way, we were made to feel like second class people. |We may come back in the future as this isn’t a complaint about the food, and we have previously enjoyed our visits, but for now we’ll stick to true dog friendly establishments where we are made to...